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How to Update the Deactivation Reason for a Client ​

Learn how to change the recorded reason for the deactivation of a client account on the UniRadio platform.

Step by Step ​

1. Access the UniRadio platform ​

Sign in to your account and go to app.uniradio.vet.br/exams

2. Open "Clients" ​

In the side menu, click "Clients" to view the list of registered clients.

Clients

3. Click the "Inactive" tab ​

Click the "Inactive" tab to list only the deactivated accounts.

Inactive

4. Select the client ​

Click on the client whose deactivation reason you want to update.

Select client

5. Click "Update deactivation reason" ​

Click the "Update deactivation reason" button to open the update form.

Update reason

6. Select the new reason ​

Choose the appropriate reason for the deactivation, such as "Duplicate account" or another available option.

Select reason

7. Click "Confirm" to save ​

Click "Confirm" to record the new deactivation reason.

Confirm

Need Help? ​

Check our FAQ or contact support if you have issues updating the deactivation reason.

Site de ajuda para o App UniRadio.