Skip to content

How to Update the Deactivation Reason for a Client

Learn how to change the recorded reason for the deactivation of a client account on the UniRadio platform.

Step by Step

1. Access the UniRadio platform

Sign in to your account and go to app.uniradio.vet.br/exams

2. Open "Clients"

In the side menu, click "Clients" to view the list of registered clients.

Clients

3. Click the "Inactive" tab

Click the "Inactive" tab to list only the deactivated accounts.

Inactive

4. Select the client

Click on the client whose deactivation reason you want to update.

Select client

5. Click "Update deactivation reason"

Click the "Update deactivation reason" button to open the update form.

Update reason

6. Select the new reason

Choose the appropriate reason for the deactivation, such as "Duplicate account" or another available option.

Select reason

7. Click "Confirm" to save

Click "Confirm" to record the new deactivation reason.

Confirm

Need Help?

Check our FAQ or contact support if you have issues updating the deactivation reason.

Site de ajuda para o App UniRadio.